Terms & Conditions

Welcome to Pets Australia! These terms govern your use of our website and services. By accessing or purchasing from our site, you agree to the terms outlined below.

 

1. General

 

Pets Australia is an Australian-owned business supplying pet products across Australia. By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

 

2. Product Information

 

We strive to provide accurate descriptions, images, and pricing. However, we cannot guarantee all details are error-free. In the case of any inaccuracy, we reserve the right to correct and update information without prior notice.

 

3. Pricing & Payment

 

All prices are listed in AUD and include GST unless otherwise stated. Payment is required at checkout. We accept major payment methods including credit/debit cards, PayPal, and other secure gateways.

 

4. Shipping

 

We ship Australia-wide using tracked services. Delivery estimates are provided but not guaranteed. Pets Australia is not liable for delays caused by third-party carriers.

 

5. Returns & Refunds

 

Returns are accepted in accordance with our Returns Policy. Refunds are issued once returned goods are inspected and approved.

 

6. Limitation of Liability

 

Pets Australia is not liable for any direct or indirect damages arising from the use or misuse of our products. Always use pet products as instructed and under supervision when necessary.

 

7. Privacy

 

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your data.

 

8. Intellectual Property

 

All content on this website—including text, graphics, logos, and images—is the property of Pets Australia and may not be used without permission.

 

9. Changes to Terms

 

We reserve the right to update these terms at any time. Continued use of our website and services implies acceptance of the updated terms.